Call Monitoring

Call Guardian implements real time monitoring of carer activity. The automated system will trigger audio/visual alerts when carers do not arrive at calls within preset time frames.

The system can also send SMS txt messages to "on call" mobile phones* alerting managers that no carer has arrived.

Call Monitoring is included with the base Call Guardian package.

Rosters

Take the drudgery out of creating staff rosters. Call Guardian does all the hard work, keeping track of carer activities. No need to make any period the active period just jump to any date and view the roster.

Use powerful tools to manipulate how the roster is displayed, adjust staff allocations, call times, call durations and much more.

Accounts Management

Call Guardian includes a full invoicing system which is capable of managing multiple purchasers of care for each Service User.

Quality Assurance

Produce Quality Assurance reports to aid with annual inspections and contract management reviews with Local Authorities.

Time Sheets

Easily create staff time sheets for one or all staff and email direct to carers with one button click.

Take control of staff mileages with pre calculated distances printed on the sheet.

Service User Management

Prepare and manage Service User contracts, prepare package costing's and email quotes.

Develop and manage Care Plans and Assessments. Monitor and track compliments and complaints and print statistical reports.

Staff Management

Calculate staff payments and keep track of annual leave, sickness absences and training records.

Record CRB histories and renewal dates. Create ID cards with the built in ID Card Maker.

Security

Call Guardian incorporates a multi user security system. Users can be assigned preset privileges allowing restricted access to certain parts of the program.

Mapping Functions

Using Microsoft MapPoint technology** Call Guardian provides sophisticated mapping facilities directly within the program.

Print maps with route directions, calculate mileages and locate Service Users homes via latitude and longitude.

Care Planning

Using Call Guardian creating complete care plan files is easy. The built in assessments including care needs and environmental assessments are user friendly and powerful.

Ancillary pages such as daily report sheets, fluid charts and menu forms can be included at the click of the mouse.

Care packages can be reviewed using the review manager and risks assessed using the Risk Analyser.

Cost

There is no capital outlay and no expensive purchase. Call Guardian costs just £25.00 per week for the standard package (includes Call Monitoring).

* Requires GSM Modem ** Requires Microsoft Mappoint